Unit 5.5 Production planning
Supply chain management (SCM) is the art of managing and controlling logistics, which must be efficient and cost effective for a firm to be profitable. Logistics is the sequence of activities from the production of a good or service to it being delivered to the end customer.
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Unit 5.7 Crisis management and contingency planning (HL)
A crisis is a situation of instability that results in major problems for a business. Crisis management refers to the response of an organisation to a crisis situation. Contingency planning is about being proactive to changes in the business environment.
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